Frequently Asked Questions

How do I install HandyWorks?

  1. Install MS-Access on that machine
  2. Start Access and activate this copy of Office.
  3. Download the install helper file Helper and run it to install a few base files
  4. Download the latest Upgrade and extract that as well.
  5. Drag the HW2007 or HW2010 shortcut for the program from the hww folder to the desktop
  6. If this machine will be the new server, copy hwdata.accdb from the old machine to the c:/hww folder
  7. If this is a workstation, when you start HandyWorks, it will ask you to find the hwdata file on the network.

Can I make copies for my other offices?

Of course not! Each separate office location needs its own (purchased copy). You can run multiple clinics from within one copy of HandyWorks by adding them in the Preferences screen.

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How do I network HandyWorks?

  1. Make sure the /hww folder on the main computer is shareable with read/write ability
  2. Or have your data in the Users/Public/Documents folder
  3. Map the \hww folder or the documents folder to a drive letter (we recommend that you call it H:)
  4. When program opens, it will ask where the data is
  5. Point it to hwdata in H:

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What about electronic billing?

HandyWorks supports electronic billing through various formats. Contact us for specific billing requirements and setup instructions.

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What kind of support do you provide?

We provide technical support via phone and email during business hours. Emergency support is available for critical issues.

Phone: 212-889-8878

Email: sbschram@gmail.com

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